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Archive for the ‘Workplace Ergonomics Case Studies’ Category
The Problem
From aboriginal artefacts to wines of the world, the auctions rooms of Sotheby’s see the lot. To help ensure that it is only the auctioneers gavel that is dropped, staff working in the auction rooms and delivering sold items to customers are enrolled on a manual handling course as soon as they join.
As Sotheby’s hold auctions around the world, an online course is used as it offers the greater flexibility in being able to show their employees the correct handling techniques for lifting, carrying and setting down items.
The Problem
A major Engineering Company approached us with an issue in January 2009. The client had used a range of e-learning courses and had managed the roll out process internally for a number of years. A new requirement demanded that their e-learning solution be as automated as possible.
Within the business there was a small, centrally based, Health & Safety team supporting a large number of employees dispersed over many different locations. They wanted to provide standardised training on a number key Health & Safety issues and ensure that all staff received the training they required to work safely. Additionally, there was also a desire to deliver industry specific information using e-learning so that the client could track completion and maintain compliance records.
Ideally they wanted to:
- populate a central compliance training staff database
- pre-programme training for all users for the next 24 months
- create custom e-learning on key industry specific topics
- record and report on department and user training completion
- managerial control over employee training
The Problem
One of the UK’s leading integrated power and gas companies – generating and distributing electricity, and retailing power and gas has embraced the power and efficiency of the Ergowize system. For an organisation of this scale that is spread across 50 locations in the UK and has 17,000 users of display screen equipment, there was an immediate and definite need to find an efficient way of ensuring compliance and resolving risks.
The Problem
The use of display screen equipment (DSE) is a significant high risk area for an intensive call centre environment. The workstations are used 24/7 by 600 users and service delivery is totally reliant on its use. These call handlers may be at a higher risk from DSE related hazards as they do not always have the same opportunities for regular breaks and by using ‘hot desks’ the risk is further increased.
Communications systems installer Telent has reduced manual handling in its urban traffic division after installing the Penny Hydraulics Load Lift on 12 of its support vehicles.
The system will allow Tenant operatives to lift heavy cable reels more efficiently and avoid the need for manual handling.
“We wanted to address and reduce manual handling in this part of the business,” says Keith Higginbotham, general manager of traffic technology at Telent. “The Load Lifts have been very well received and we see them as important elements of our team’s equipment.”
Lewisham Hospital NHS Trust has improved manual handling efficiency and reduced the risk of accidents when moving gas cylinders, thanks to an electric-operated gas bottle mover from MasterMover.
“Since investing in the gas bottle mover from MasterMover, the hospital has benefited from a much safer workplace for both patients and staff,” says Paul Moon, portering manager at Lewisham Hospital NHS Trust.
“Moving gas cylinders around the hospital is absolutely critical. It is important to be able to respond quickly if the A&E department, for example, requests an oxygen cylinder urgently. We need to be able to transfer that bottle from our central gas bottle store to the A&E department quickly and safely.”