Posts Tagged ‘DSE’
The Problem
One of the UK’s leading integrated power and gas companies – generating and distributing electricity, and retailing power and gas has embraced the power and efficiency of the Ergowize system. For an organisation of this scale that is spread across 50 locations in the UK and has 17,000 users of display screen equipment, there was an immediate and definite need to find an efficient way of ensuring compliance and resolving risks.

The Problem
The use of display screen equipment (DSE) is a significant high risk area for an intensive call centre environment. The workstations are used 24/7 by 600 users and service delivery is totally reliant on its use. These call handlers may be at a higher risk from DSE related hazards as they do not always have the same opportunities for regular breaks and by using ‘hot desks’ the risk is further increased.

The Health and Safety (display screen equipment) Regulations apply to computer terminals (VDUs), stand alone PCs or networked systems. They were brought into force to protect people who regularly use screen equipment as a significant part of their normal work (for example more than an hour most days and occasionally two or three hours).
People who spend more than two hours each day sat at a desk may experience headaches, neck and lower back pain, sore arms and shoulders or a combination of these problems.
Assess and Reduce Risk
As an employer you must assess the health and safety risks to your employees because of the use of display screen workstations. A risk assessment involves identifying the hazards and assessing the level of risk. You must reduce the identified risk to the lowest extent reasonably practicable. The assessment should be reviewed regularly.
Computers are an integral part of most businesses. However, many people don’t grasp the safety procedures necessary to use a computer correctly. As with all safety risks, the potential cost to a business were something to go wrong is huge. The use of display screen equipment (DSE) or visual display units (VDU) is associated with a variety of health problems including pains in the neck, arms, elbows, wrists, hands and fingers, back ache, fatigue and stress, long and short term eye strain and headaches.
When these health issues are properly considered and managed, the use of computers should not lead to long term health issues. Problems that arise during routine work activities can normally be resolved by adjusting of seating, the workstation, the display screen or keyboard and instructing the employees about the correct posture to adopt when using a computer. A small number of people who develop or have existing upper limb disorders, which may not be as a result of work, may sometimes require special arrangements. Since computers and related equipment are designed and built to recognised standards the key to preventing health related issues is how they are set up and used.
- New assessment and training programme addresses needs of lab workers
- Cardinus partners with leading laboratory ergonomics expert
CARDINUS Risk Management has created an ergonomics risk management and training programme that has been designed especially for laboratory workers.
The company has drawn on its enormous experience of ergonomics and display screen equipment (DSE) training to create the new product. Its award-winning Workstation Safety Plus has been leading the market for more than 12 years.
The new Cardinus programme for laboratory workers, Laboratory Ergonomics Plus has been produced under the expert guidance of Andrew Nicholson, BSC (Hons), MIEHF, CMIOSH, managing director of Axis Ergonomics Ltd and a principal consultant with more than 30 years’ experience in the fields of ergonomics and occupational health and safety.
Jon Abbott, managing director – ergonomics and safety at Cardinus Risk Management, said, “Laboratory workers are exposed to an astonishing number of ergonomic risks. While laboratories have undergone significant investment to make them more productive, the environment, equipment and working practices in a laboratory create very specific problems for workers’ health. I believe laboratories need a dedicated programme designed to deal with the specific challenges of laboratory work, Laboratory Ergonomics Plus fulfils that need.”
“Working with Andrew Nicholson has been a very rewarding experience. His knowledge and advice in the area of laboratory ergonomics have been invaluable. Cardinus customers can now enjoy the benefits of our combined knowledge as we continue to work with Andrew to deliver the service.”
Laboratories differ from typical work and DSE environments in a number of ways. Staff often use stools to sit at workbenches. They are required to use microscopes and other specialist optical equipment. Hazardous materials may require the use of enclosures or protective clothing and environments are often very carefully controlled. All of these challenges and many more have been considered in the design of Laboratory Ergonomics Plus from Cardinus.
- Cardinus Risk Management team will show conference and exhibition visitors how effective risk management can save money and improve productivity
- March 15-16 event at ExCel London will be ‘biggest and best conference to date’
VISITORS to this year’s IOSH conference and exhibition will see first hand how award-winning risk management products from Cardinus can reduce their health and safety costs, increase productivity and improve staff morale.
Cardinus Risk Management professionals will be on the Cardinus stand at DEF15, providing free consultations and advice to visitors. There will be demonstrations of Cardinus products and systems throughout the event, which takes place at ExCel London on March 15 and 16, 2011.
Using ergonomics to beat the downturn economy
If you asked a room full of British newspaper journalists, “what is the opposite of fun and adventure?” I bet most of them would say “health and safety”.
This can be quite depressing for the health and safety professional, whose main objective is to prevent workplace injuries and allow employees to continue to enjoy fun and adventure for many years to come.
I think it’s ironic that one of our leading driver trainers spends his weekends driving a racing car and that a Cardinus ergonomics consultant is a keen climber. We have seen cases where poor health and safety at work has led to people denied these pleasures for the rest of their lives. At Cardinus we believe health and safety supports fun and adventure.
Virgin Atlantic even makes the safety briefing sexy!
The unfortunate consequence of the stories written by that room full of journalists is that they undermine some of the impressive benefits a well-managed health and safety programme can bring. Companies with a positive attitude to health and safety tend to have a highly motivated workforce and they are more likely to be healthier. Health, motivation and positivity contribute enormously to fun and adventure.
Every good executive will tell you that they also contribute enormously to profit.
A comfortable employee will be much more productive that one who is in pain or fatigued. They will make fewer mistakes and take less sickness absence. Ergonomics can not only avoid costly injuries and court cases, but also can increase productivity and add real shareholder value. The same arguments can be made for good occupational road risk, manual handling, environmental programmes, too. In today’s financial climate safe, healthy, comfortable employees could be the difference between a positive balance sheet and a negative one.
The real opposite of ‘fun’ and ‘adventure’
Injury, discomfort and ill health are the true enemies of freedom and enjoyment, and we do see evidence of this kind of suffering in the workplace. It’s the goal of health and safety professionals like Cardinus to minimise or remove these risks.
There are, unfortunately, many risks associated with computer use, including work-related upper limb disorders (WRULDs) and musculoskeletal injuries.
WRULDs are soft tissue injuries that affect the muscles, tendons and nerves of the hands, arms, shoulders and neck. Musculoskeletal injuries are disorders of the bones, joints, ligaments, tendons, muscles and other soft tissues of the body. The disorders may develop over time as the result of cumulative repetitive stress or awkward movements that wear down the musculoskeletal system.
These conditions are not new. Throughout history a variety of conditions have been associated with occupations that require long bouts of repetitive movements. Some are well known: tennis elbow and writer’s cramp, for example. But what about housemaid’s knee, trigger finger and dog handler’s elbow? These conditions still affect today’s workplaces.
The same technology that helps us to work more efficiently, smarter and more quickly is to blame. When we used old-fashioned typewriters, we took regular micro-breaks to return the carriage every few seconds. This relieved the strain of repetition just enough, but the action has disappeared thanks to computers.
Telephones gave us the ability to communicate without walking to our colleagues in the next room or just across the floor; email has exacerbated this. Nowadays instant messaging means we don’t even have to speak to our colleagues on the next desk. The result is an increase in discomfort and a greater risk of ergonomic injuries.
- Outsourcing of H&S provision will continue to grow
- Companies will start to see cost savings and cost avoidance if out sourcing is managed properly
CARDINUS Risk Management has revealed its health and safety predictions for the new year with a warning to companies outsourcing their H&S provision.
According to a senior Cardinus executive, there are risks involved with outsourcing health and safety and getting it wrong could mean long term reputational damage.
Jon Abbott, managing director of ergonomics and safety at Cardinus, said, “With the economy continuing to flounder, more organisations will begin to outsource their H&S provision. This can be a dangerous approach if not properly thought through. Issues that are not considered high-risk may not get the attention they need, so accidents may happen because companies have taken their eye off the ball. Any damage to a company’s reputation caused in the short term could take years to mend.
“Companies that outsource for compliance reasons forget about the positive effects of health and safety. All the behaviour change cost savings, cost avoidance and productivity improvements may be lost as a result of a poorly-managed outsourcing programme.”
Companies considering the decision to outsource their health and safety provision should look to established companies with proven expertise and a trusted reputation. For more information about Cardinus Risk Management and its wide range of products and services, call 020 7469 0200, email info@cardinus.com or visit www.cardinus.com.
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Cardinus directors, experts and consultants are available for interview and quotes on industry issues. The full range of Cardinus consultancy services can be seen on its website, www.cardinus.com or you can telephone 0207 469 0200 (UK) 1-866-966-3420 (US).
About Cardinus
Cardinus is a member company of THB Group plc and provides online injury reduction solutions and risk management within the safety, fleet and property sectors.
Established in 1995, Cardinus has an enviable track record of working with government and leading blue chip organizations. Cardinus provides solutions to customers across the United Kingdom, the US and worldwide. Solutions include ‘Workstation Safety Plus’ a software solution designed to reduce the risks associated with using DSE and ergonomics; a comprehensive fleet risk solution that combines in-vehicle driver training with online self-assessment; property solutions including fire risk surveys, asbestos assessment and a range of e-learning courses. Cardinus Environmental provides a range of services, including Environmental Essentials.
Cardinus Risk Management Limited, Phoenix House, Cantelupe Road, East Grinstead, West Sussex RH19 3BE. Cardinus Risk Management Limited, 10 Flag Business Exchange, Vicarage Farm Road, Peterborough, Cambs PE1 5SL. For further information please call Cardinus Risk Management Limited on 020 7469 0200 or email info@cardinus.com
- Specialist information for specific business sectors at sme.cardinus.com
- Advice on ergonomics, fire safety and manual handling and much more
SMALL and medium-sized businesses in all industry sectors can now access one of the most comprehensive online risk management resources ever created, according to Cardinus Risk Management.
The website at sme.cardinus.com contains an enormous repository of free guidelines, reports, checklists and forms, policy advice and white papers. To make this valuable information easy to find, some sections are dedicated to specific trades. For example, there are risk management guidelines for painters and decorators as well as help and advice for owners of cafés and restaurants.
There is also a large collection of documents designed to help risk manage more generic operations, such as warehousing, retailing and general office environments. Guides to fire safety, ergonomics and manual handling are also free to view and download.



